2013年12月5日星期四

What programe do I have to use to operate the Coomatec DVRCam records please


Hi Sultan
Thanks for your interest in Coomatec.
 
Please find the answer here to play the video: http://www.coomatec.com/new_28.html
10-15M is ok.
The button is menu button for pending and switching into webcam on PC.
If you just record, just leave it. 
 
Regards
Cherry



Hi there,

I just bought DVRCam W/R and need your help to know what programme do I have to use to operate what the cam records please? Also, could you tell me how long (distance) the cam can be triggered from in both day and night please.

The final point is I dont knoe what is the small tiny bottoum which is placed directly above the TF card, and do I have to press that or just leave it as it is?

Many thanks.

Regards,

Sultan

Many false TF card can not work with Coomatec DVRCam


There are many false TF card marked as 32GB card but only 4, 8 or 16 GB. Eevery Coomatec users note to buy them.

Hi Mark

There are many false TF card marked as 32GB card but only 4, 8 or 16 GB.

Even you format it, and you can't distinguish it without professional software.
And we have received some complaints about this problem, and also we have baught this TF card to test. 

You can try to write 32GB films or mp3 on your TF card to test whether all can be played.

Thanks&Regards
Cherry

*******
Hi Cherry,


Since our last email I have replaced the 64gb card with a 32gb format to FAT32.
When I remove the card and insert it into my laptop some files are readable and play but some do not.
Out of a 114 files (10.1GB) 25 don’t play and these are the most recent files.
I have tried using a range of video players.


Why is this and what is the fix?


Mark

2013年7月18日星期四

New Coomatec AVOUT DVRCams via BNC are available on ebay and amazon!

The New Coomatec DVRCam are outdoor/indoor all in one video monitoring systems. They provides real time viewing on monitors via BNC interface, they also have functions of video recording, motion detection, infrared monitoring at night time, photosensitive induction and circulating storage.
Built-in BNC type output interface support video output to monitors.
 
The playback and time setting operations are completed by remote control with the DVRCam in the monitor. 
 
When storage (Micro SD-card) is full, new video file will replace the first one, second, third and so on, never worry about run out of storage. Files will be saved in 30mins per file.
 
In addition, 2 pcs of 3rd array IR leds support better night vision for outdoor model.






2013年7月8日星期一

Coomatec DVRCam Time Setting

Q: I have a dome camera, and it's working great I however I cannot get it 
to remember the time setting. I have downloaded the Time Setting 
application, connect the camera to the PC, long press the button, run 
the software and click save settings. After this if I connect the camera 
to the power adapter while the blue LED is on (it stays on after 
disconnecting the camera from the PC for about 5 seconds), it won't 
start recording. If I connect it after it switched off, it records, but 
the time is reset to 1980. How should this work?

A:
Sorry for a mistake to set up time, please follow as :
1. Connect the DVRCam to PC,  (Don't press the menu button)
2. When the "Removable Disk" appears, download the "Time setting" software and click save settings.

If still not ok, Please help to confirm:
1.Do you set the time with TF card inserted? If not, please try with TF Card inserted.
2.After plug power out, does the indicator still stay on about 3 seconds? If not, it is the problem of built in battery.

Thanks

2013年7月5日星期五

Coomatec DVRCam dome in office

Coomatec DVRCam in Parking

Notice: Noise without Picture of 3GP video in Coomatec DVRCam

These days Coomatec Customer Service receive some emails about no picture only noise of video in Coomatec DVRCam.
Many players such as Windows media player can not support 3gp format video well, please download the 3gp player here: 
http://www.coomatec.com/support.html#download
Or you can play the 3gp video in your smart phone.
Sorry to every customer for this problem, and the video of new DVRCam will be AVI format.
Thanks for choosing Coomatec, and feel free to contact our customer service,  support@coomatec.com.

2013年6月10日星期一

This Review Takes to Look a New Coomatec DVRCam


This review takes a look at the new “DVR Dome-cam” by Coomatec.
For the average person who simply wants a camera for recording their property, Digital CCTV can seem a complicated business of logistics and cost.   Coomatec’s latest offering will come as a sigh of relief for the people with basic security needs who don’t want the complications of a multi camera remote system. The DVR Dome-cam is as they describe it, a much simpler affair.
Let us start with the three main Features that make this camera a potential choice for end users with basic needs.  Integration, simplicity, cost.
Integration:  Unlike many digital CCTV systems, you do not need a separate recording device like a NAS server or separate DVR to record the video, the camera has that built in. There is no wiring to worry about except for a power lead. 
Simplicity:  After the initial time setting via a free app form their website, you just place the camera where you want it, plug in the power, press a button and that’s it, done.  
Cost:  well currently on Amazon at only $29.00, it is easily affordable for just about anyone who would need a security camera?
The setup procedure is simplicity itself. You start by downloading the timer application, free from coomatec’s website here: http://www.coomatec.com/support.html


Once downloaded you then plug your memory card into the camera via the slot located on its top. Then you plug the USB cable to your computer. Once it is ready long press the button on top and run the timer program.  Once the program opens, click “save settings and update current time” at the bottom, unplug it from the computer and that is it.  You can then plug it in a power socket at a location of your choosing, and you are ready to go.  How simple is that for setting up a CCTV system, just a few minutes from box to in-use.
I tested it out for a couple of days and to my delight found that it was a very robust and foolproof little unit.  The 640x480 camera is entry level but sufficient for the smaller surveillance user and smaller area it is likely to cover.  The one drawback with the video is the lack of proper IR cut filter, this leaves some colours incorrect, like green grass being a bit brown for instance.   The unit records at 12fps in 3gp file format with an mpeg4 video codec according to VLC.  Normally I would expect 30fps in a device using Mpeg4. however 12fps is likely to be adequate for most applications this camera would be purchased for and the motion was reasonably fluid.  Audio is catered for at 8000hz/16bit mono and the Microphone is very sensitive, easily picking up the reviewers breathing while he slept two rooms away , well I do have a bad cold right now.
There is no need for fiddly motion detection setup with this unit as the video is constantly recorded to files, these date/time stamped files are newly created every 30 mins.  When there is no activity in the surveillance zone these files seem to average about 74mb in size, during reasonable activity they were around 250mb.  The 24 Infra-red LED’s around the lens easily illuminate a good sized pitch dark room and I noticed no lens flare or inner-reflections being caused by the infra-red bouncing off  the glass lens cover (a common issue in some cameras).  
Now here is something I call a, “little deal clincher” that will really help you think about this device seriously, not only for those people requiring integrated basic surveillance, but also as a backup for those with higher end or multi –cam systems. 
I have a range of equipment on my premises from both Western and Eastern manufacturers. They all recorded to separate NAS servers.  Despite their higher price and complexity, if I have a power blackout or some similar problem, it is not unheard of for the cameras not to re-connect to the Router, or for the NAS to not continue recording when the power comes back on.   Having to run a UPS (uninterruptable power supply) to every wireless camera and the costs involved is not always practical or guarantees re-connection.  This is a major security issue in my book and one that I find occurs too frequently in some cameras, mainly those connected via WI-FI.    With the Coomatec  unit though I have tried shutting my buildings power off suddenly to simulate a power loss several times.  Furthermore I restarted the mains power after different intervals to make sure any residual power in the camera had dissipated.   Every time I tried this, once the power was put back on in the building, the Unit just re-started itself and began to record straight away, without me having to do anything.  This is a truly valuable feature for the end user with basic needs and also serves as an excellent backup device to a bigger system, all at a price you simply cannot argue with.
In closing there are three things that I would like to see on this unit.  The first of these should in my opinion, be on all indoor CCTV cameras with IR LED’s. This is the ability via a button on the camera or via software, to switch off the LED’s. Many people like to be able to position cameras inside but so they are also looking out of a window, a glass partition or similar. This is made impossible if you cannot switch off the LED’s because of the huge glare you get off the glass.  The other thing is the length of the power lead.  Most of the units I get from Eastern manufacturers all suffer from very short power leads, usually only about 1 meter long.  Given the position of most power sockets in buildings and the distance from them to most average ceiling /window/shelf heights, they need to be longer out the box.   You can of course buy an extension lead but some end users may not be happy about that.  Lastly the IR cut filter should be used. False colours can lead to not being able to properly identify things when video is used in evidence.
All in all though for the price, this is a very good choice for the average person’s needs and an excellent low cost backup device to larger systems.
Reviewer:  Ian Koenig, 
United Kingdom.

2013年5月28日星期二

Chinese Factory Starts to Operate Marketing and Branding Worldwide

Most of us thought Chinese suppliers only manufacture good quality and cheap price products, however, more and more companies in China are learning to operate marketing and have their own brand. Compared to traditional marketing methods, now the online marketing costs lower and grows faster. So the smaller company can afford it. The visionary business men in China always dream to sell their own brand worldwide, not others.

The online sale channels such as ebay, amazon, group buy and B2C malls are a very good start for small companies. Meantime, more and more wholesaler in West help Chinese company to build Chinese brand in local areas. Why this happen? Because it is impossible for Chinese company to provide poor quality products with its brand. So it saves lots of money and time to build trust relationship for local partners. That is what I saw these years and what Coomatec is doing in China, and how about your ideas?

2013年5月26日星期日

Coomatec Security Technology: Coomatec Factory Start to provide OEM and ODM Whol...

Coomatec Security Technology: Coomatec Factory Start to provide OEM and ODM Whol...: Coomatec, as a brand operation company, from 27th of May, starts to provide OEM and ODM service to our partners. Coomatec factory, located ...

Coomatec Factory Start to provide OEM and ODM Wholesale Service

Coomatec, as a brand operation company, from 27th of May, starts to provide OEM and ODM service to our partners. Coomatec factory, located in Shenzhen, is specialized in SD Card DVR CCTV, DVRCam and WiFiCam products. Now there is about 30 workers in our factory, and production capacity is 20,000pcs per month.

Our factory is the first to get CE, ROHS and FCC, Ctick of SD Card DVR products and also first available to provide OEM/ODM service amon Chinese SD Card DVR CCTV suppliers.

Also Coomatec factory provides wholesale PCB mainboard of SD Card DVR CCTV products components for the factory worldwide.All PCB mainboard provided are same as Coomatc brand products.

Want to get wholesale price, welcome to contact our marketing director, Fran Feng, fran@coomatec.com.

2013年5月23日星期四

How Can I Set Up Time in My Coomatec SD Card DVRCam?

Thanks for using Coomatec SD Card DVRCam, first, please download Coomatec DVRCam PC software "Time settings".
If first time or long time to use, please connect the SD Card DVRCam to the PC, long press the button until the "removable disk" disappear. Find the "Time setting" software in support Page to set up RESOLUTION and TIME.

2013年5月16日星期四

Coomatec DVRCam will be on ebay and amazon soon.

The real attraction for buying a Coomatec DVRCam is the easy installing. Unless you really want number of channels, we believe that DVRCam is a much better choice than DVR CCTV system.
If remote viewing is not your must. 
Now if you want to buy a DVRCam for your home and small business security, you can get Coomatec on ebay and amazon. The retailing price of DVRCam dome  is about 38.9usd, and WR is 52.9usd.

2013年5月15日星期三

Who is Coomatec?

Coomatec.,ltd is based in Shenzhen, China, and was founded in 2012, specialized in developing home security products.Now Coomatec is hiring software engineers and hardware engineers who love to make something which people use easily. If you want to make something and improve our products, check out the jobs at Coomatec and email Coomatec with your stunning ideas, better with your favorite works.

WiFiCam is an easy to use Wi-Fi video monitoring camera that helps you watch your baby and pets while on the go. Use the WiFiCam by iPhone, Android or computer to watch over your home and loved ones. Use WiFiCam as a home video monitor, baby monitor, or puppycam.
DVRCam is an improved camera based on the DVR and CCTV security system. It cuts the complex settings into simple. Every small user can buy one to install by yourself.